INTRODUCING
The Indie Agency Owner's Manual
8 part masterclass
This online course is for experienced agency and marketing professionals who are ready to take the leap into building and running their own business. You know you want to!Â
I've Got Your Back
My name is Paul Chappell. I've been running my own successful indie agency for 10 years and was co-founder of The Story Lab (Dentsu) prior to that.
With this course, I'll take you through all the critical steps of designing and running your own small agency. You’ll learn how to:
- Choose your agency partner(s)
- Design your agency model
- Run an agency that doesn't have to scale to be successful
- Manage money and clients
- Plan for the long game/end game
EPISODEÂ ONEÂ
SHOULD I EVEN
DO THIS?
Are you wanting to leave an agency or start one? This episode explores the motivations behind starting an agency and the costs you need to consider. This episode includes:
- Why people leave agencies
- When NOT to start an agency
- The costs of setting up and running an agency... and more
After this module, you’ll be able to answer whether you're ready to start building an agency.
EPISODE TWOÂ
TO GROW OR NOT
TO GROW?
There's an expectation that all agencies must scale to be successful. In this episode I explain why that's a myth and how you can stay small and be profitable and sustainable. We cover:
- The myth of 'growth at all costs'
- Why control is key
- The 4 Cs of good agency design
- What is your agency's "plus"... and more.
After this episode, you’ll understand why big isn't always better for agencies.
EPISODE THREEÂ
HOWDY PARTNER!
Choosing the partners you build an agency with is one of the first and most critical decisions you'll make.
In this episode we explore:
- How to choose your partners wisely
- The importance of alignment
- The role of responsibilities
- Partner agreements... and more
After this episode, you’ll be confident in setting up partnerships that work for you and the success of your business.
EPISODE FOURÂ
GETTING DOWN TO BUSINESS
By now, you're ready to start understanding the anatomy of your agency, how it is structured and how to manage financials.
This episode covers:
- Designing your agency structure
- The AI advantage for Indie agencies
- Money management
- Tax, insurance... and more
Your agency is now starting to take shape. You'll have plenty to work on from this point.
EPISODE FIVEÂ
CLIENTS & THE ART OF CONTROL
Starting an agency without foundation clients is like starting a road trip without fuel. This episode is all about establishing solid client relationships, from foundation clients to key clients.
This episode covers:
- Foundation lessons
- Building key clients
- The Client Control test
- Getting your shit together...and more
Once you know how to avoid letting your clients control your agency structure and operations you can get on with building a great agency.
EPISODE SIXÂ
THE END GAME
Most agency founders are focused on how to kick-start an agency. But understanding what you want the end game to be is just as important. This episode covers:
- Growth is a two-sided coin
- Lifestyle vs Scale agency
- Starting at the end
- Are you ready to roll?
By the end of this episode you'll be ready to put all your prep into actually building your Indie agency. Â
EPISODE SEVENÂ
AI & THE INDIE AGENCY
AI has fundamentally changed advertising and marketing and it's critical that small, independent agencies understand the context and the opportunity AI offers. This episode looks at:
- AI's 'Axis of Evil'
- AI and the Indie business model
- Turning chaos into commerce
- Where to from here? ...and more
Before you build your agency, you need to understand the world in which you're building it. Set your agency up for success by understanding how to leverage the opportunities AI offers.
SIGN UP NOW TO GET INSTANT ACCESS TO
THEÂ INDIE AGENCY
OWNER'S MANUAL
This comprehensive course will help you build a small independent agency that works.
Have you been laid-off or facing financial hardship?
I'm happy to provide a discount on the course fee for anyone who has been impacted by redundancy or sudden loss of employment in the industry.
Reach out and let me know your situation.
All requests considered respectfully and confidentially.
email me here
REGISTER FOR THE EARLY BIRD OFFER
Jump the queue and start the course July 1, 2026.